Fairplay – Frequently Asked Questions (FAQ)

What is Fairplay?

Fairplay is an online betting and gaming platform that provides users with access to sports betting, live casino games, and various online entertainment options. Our goal is to offer a secure, transparent, and user-friendly environment where players can enjoy betting responsibly.

Online betting laws in India vary from state to state. While some states restrict online betting, others allow it under certain conditions. Fairplay operates as an online platform that requires players to check the legal status of betting in their region before participating. We encourage all users to comply with their local laws before signing up.

To create an account:

  1. Visit Fairplayz.org.in
  2. Click on the “Sign Up” or “Register” button.
  3. Enter your details (name, email, phone number, etc.).
  4. Verify your account through OTP or email confirmation.
  5. Once verified, you can log in and start exploring games.

For security and compliance, Fairplay may require you to verify your identity. Commonly accepted documents include:

  • A government-issued ID (Aadhar, Passport, PAN Card, Driving License)
  • Proof of address (utility bill, bank statement)
     KYC helps ensure safe transactions and prevent fraudulent activities.

Fairplay supports multiple secure payment methods, such as:

  • UPI & Net Banking
  • Debit/Credit Cards
  • E-wallets
  • Cryptocurrency (where applicable)

All transactions are encrypted and secure. Please note that deposit methods may vary depending on your region.

To withdraw:

  1. Go to the “Withdrawal” section in your account.
  2. Select your preferred payout method.
  3. Enter the amount and submit the request.
     Withdrawals are usually processed within 24–48 hours, depending on banking channels.

Yes. Fairplay uses SSL encryption, secure servers, and identity verification protocols to ensure all user data and transactions are safe. Additionally, we comply with international standards for fair play and responsible gambling.

Responsible gambling means playing within limits and avoiding betting beyond one’s financial means. At Fairplay, we promote safe play by offering:

  • Self-exclusion options
  • Deposit and betting limits
  • Educational resources on gambling risks
  • Support links to responsible gambling organizations

Yes. Fairplay is optimized for mobile devices. You can access the platform directly through your browser, and in some regions, a mobile app may also be available for faster access.

If you forget your password:

  1. Go to the login page.
  2. Click on “Forgot Password.”
  3. Enter your registered email/phone.
  4. Reset instructions will be sent to you.

If you still face issues, you can contact our customer support team 24/7.

Yes. Fairplay offers seasonal promotions, welcome bonuses, and loyalty rewards. These change frequently, so we recommend checking the Promotions section of our website for the latest offers.

No. Fairplay strictly prohibits underage gambling. Only individuals aged 18 and above can register and play. Accounts found to be created by underage users will be permanently suspended.

You can reach our support team through:

  • Live Chat (available on our website)
  • Email support
  • Helpline (region-specific)
     Our customer support is available 24/7 to assist with account, deposit, withdrawal, or gameplay queries.

KYC (Know Your Customer) ensures that only genuine users are allowed to play. It protects against:

  • Fraudulent accounts
  • Money laundering
  • Underage gambling

By verifying users, we make Fairplay a safer community for all players.

If you feel you’re losing control over gambling:

  • Use our self-exclusion tools
  • Set strict betting/deposit limits
  • Take a temporary break from the platform
  • Seek help from trusted organizations like GamCare or Gambling Therapy

Fairplay prioritizes user well-being over profits and encourages healthy gaming habits.